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Because
all of our satin bedding items are custom made to your specifications,
and because of our required adherence to sanitary regulations,
we can not issue refunds in most cases. It is your responsibility
to take the proper MEASUREMENTS of your bed prior to ordering
to ensure correct fit, and promptly inspect your order for any
defects upon receipt. Variations in dye lots are natural and
refunds can not be made for slight color differences. If an item
is approved for a refund, all shipping costs are the sole responsibility
of the sender plus a restocking fee amounting to 25% will be
charged.
ANY RETURNS OR EXCHANGES (ONLY UPON
APPROVAL) - PLEASE WRITE YOUR RETURN AUTHORIZATION NUMBER AND
YOUR LAST NAME CLEARLY LEGIBLE ON THE OUTSIDE OF THE BOX. RETURNS
WILL NOT BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER ON
THE OUTSIDE OF THE BOX. ALL EXCHANGES ARE BASED ON THE BEDDING
BEING RETURNED IN NEW, UNSLEPT ON, NEW CONDITION.
To request a return authorization number,
please email: sales@satinbedding.com or call 1-888-746-8695.
Must request RAN within 7 days of receiving the product(s).
Please send returns to:
Returns
Satin Boutique
919 Temple. Suite One
Santa Rosa, CA 95404
RAN___________
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